I've spent much of my career working behind the scenes—sometimes quite literally. Before my career in business operations, I was a theatre artist. I've worked as a performer, dancer, director, playwright, and lighting designer. I also spent more than a decade building and running my own creative business. Along the way, I discovered that running a business and bringing a production to life have more in common than you might think. Both require vision, collaboration, communica

There’s a particular moment in the life of a growing organization when things start to feel… harder than they should. The business is doing well. There’s more work, more clients, more opportunities, maybe even more people. And yet, somehow, everything feels more complicated. Decisions take longer. Information lives in five different places. People aren’t sure who owns what. The same questions keep coming up. Meetings multiply without necessarily making anything clearer. The s